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These are things clients have said about me.
- “At the end of a project there are so many things you wish you could do over. The one thing I would not change is Gilman. His work was outstanding. “
- Susan Luu Senior Vice President Business Imptovement Junior Achievement
- “We could not have gotten through this without the cheerful, professional help that Gilman gave us.“ Jenna Taylor Shriners Hospitals for Children
Corporate Director of Development Programs and Operations
- “I enjoyed the helpful content, the insight and the guidance that Gilman provided to us.”
M.M. Mayo Clinic Development Officer
- “Gilman understands the complexities of developing, implementing, and gaining user support for today’s complex software technology. Aside from the typical technical challenges, we faced potential user adoption resistance given our enterprise wide CRM system would require sharing information, never shared before, throughout the organization. Gilman’s experience with the human dynamic was critical to developing a successful adoption readiness campaign and change management efforts. His openness, tireless commitment, and sincere dedication to our mission and work established a confidence and trust in his abilities throughout the organization at all professional levels. His steady, pragmatic guidance resulted in a smooth transition to the new system with teams eager to be on boarded. “ Michael Bauer CFO World Wildlife Fund
- “Gilman did a great job for us. He is a great resource for us and an even greater ambassador for (change). Thanks”
- Roby Key Associate Vice Chancellor, Advancement at Texas Christian University
- “When United Way embarked on our journey to transform how we worked leveraging new technology, Gilman was our guide. He held a mirror up to us to identify what was great and what could be better. He helped us build on our assets to implement the change we envisioned. He held us true to our vision, never letting us waiver. Gilman surrounded us with proven sound change management practices, focusing on helping our staff see and feel the positive impact of the change in systems. It wasn’t easy. Like many organizations, we had silos, we had reluctance to share data, there were trust issues. Leveraging his years of experience, Gilman deftly guided us through change – helping our team manage their own and their colleagues’ change. The success of our implementation isn’t measured by the technology but rather by how our staff rallied to embrace the new system and processes.
Gilman started as a consultant. He ended as a mentor. A gift.
Ann Edmonds Vice President IT & Operations United Way Toronto & York Region
- “Gilman Sullivan is an inventive, practical, and insightful change management professional. Gilman provided much needed support, guidance, practical applications, and focus to support a large Dallas-Fort Worth team of The Salvation Army during a transformational change in technology. He tailored his approach to meet our unique needs including the varied personalities within our culture in addition to the multiple layers of organizational processes. He gained the confidence and trust of all levels of management with ease and collaboration was his road map. He demonstrated an unparalleled commitment to see our project through no matter how many road blocks came up. He delivers change management with an expertise I have rarely seen before.”
- Sandy Ammons
- Former Director of Development The Salvation Army, Dallas/Fort Worth Metroplex
- “Gilman has the incredible ability to quickly understand the culture and challenges of an organization and then design a change management strategy appropriate to that organization. One that ensures success. WWF implemented a new CRM system that replaced a 15 year old system and a way of working that was deeply entrenched. And we went from about 30 WWF staff who used the system to over 150, many who had never systematically managed relationships before. The challenge was not only the adoption of a new system but it was really about changing the way we work, the way we manage our relationships, and the culture of WWF.
- His breadth of experience in many different industries greatly benefited WWF. He was able to take what he had learned working with other organizations to help WWF reach its goals. He is a master story teller and his real-life stories based on his varied experiences made change management come alive and made people understand the criticality of CM initiatives.
- Most important was Gilman’s passion for what he does, his dedication to WWF, and his desire for each team member to be successful. Even though our engagement has ended, I know Gilman is still cheering for WWF, as I am sure he is for all his customers.”
Anne C. Topp CIO and Vice President, Information Technology World Wildlife Fund
- “Gilman, thank you for your work with the Executive Leadership Team, I very much enjoy working with, and learning from you.”
- Richard Blickstead(Then President and CEO) Canadian Diabetes Association
- “Working with Gilman, I learned so much about change management, adoption readiness, and the best way to approach different clients and diverse team members. He is an exceptionally patient and gifted transformation consultant and knows exactly how to hone in on the ‘people’ aspect of any organizational challenge.”
- Stu Manewith Consultant
- “If you have a change, don’t try it without Gilman.”
- Nigel Carpemter. then at Canadian Diabetes Association
- “Gilman showed us the way through a difficult and challenging implementation. I always recommend him.”
- Derek Clark Senior Director Advancement Services University of Georgia
- “At the end of a project there are so many things you wish you could do over. The one thing I would not change is Gilman. His work was outstanding. ”
- “Your insights to my organizations were amazing. It took me months to suss out what you learned very quickly. Your guidance was invaluable.”
- Kevin Glasgow MD MBA MHSc FCFP FRCPC1
CEO of the Crohn’s and Colitis Foundation of Canada